A link or confirmation the guests can confirm/ click
A request that an employee can manually cancel
Who will use this system (primary actor)?
Guests
Employee (secondary actor)
Preconditions
Existing reservation
Scenario
**Guest **
Guest receives email confirming their reservation
Guest determines they no longer need the reservation
Guest cancels the reservation
System checks if their cancellation falls within the respective reservation cancellation policy
Guest is issued a refund based on reservation cancellation policy
Employee
Employee receives a request from guest to cancel reservation
Employee checks system/ reservation reports
Employee issues a refund and cancellation in accordance with that reservations policy
Exceptions/ Restrictions
See #9 for reservation restrictions on cancellations.
Concerns
None
# What is the feature/ request?
The ability to cancel reservations.
Requirements:
- A link or confirmation the guests can confirm/ click
- A request that an employee can manually cancel
# Who will use this system (primary actor)?
- Guests
- Employee (secondary actor)
# Preconditions
- Existing reservation
# Scenario
**Guest **
1. Guest receives email confirming their reservation
2. Guest determines they no longer need the reservation
3. Guest cancels the reservation
4. System checks if their cancellation falls within the respective reservation cancellation policy
5. Guest is issued a refund based on reservation cancellation policy
**Employee**
1. Employee receives a request from guest to cancel reservation
2. Employee checks system/ reservation reports
3. Employee issues a refund and cancellation in accordance with that reservations policy
# Exceptions/ Restrictions
See #9 for reservation restrictions on cancellations.
# Concerns
None
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What is the feature/ request?
The ability to cancel reservations.
Requirements:
Who will use this system (primary actor)?
Preconditions
Scenario
**Guest **
Employee
Exceptions/ Restrictions
See #9 for reservation restrictions on cancellations.
Concerns
None
Diagram
https://user-images.githubusercontent.com/48105815/155853279-b7ae21a6-95f0-4f08-a6cf-8f9e7bf6b66f.png